EzyMov proves to be a new ray of hope for disabled travellers

In the past decade, goods and services have gone through monumental changes in order to suit the ever-changing demands of consumers. Gone are the days where one had to run from pillar to post in order to fulfill various needs like posting letters, booking tickets, shopping and more. From simple items like groceries to exclusive, customized shopping, salon experience everything is now available on the doorstep with just the click of the button. Brands have always been a step ahead in anticipating the future possible needs of their consumers and have successfully managed to understand the needs in order to deliver tailor made services to rake in huge profits. But in this race of catering to the general audience, many forget the untapped market and rather fail to realize that unconventional services are very much required for people for whom the regular ones don’t serve any good use. Often the pressure to deliver kills the energy and many brands succumb to this pressure becoming victims of challenges, failing to ensure a personal touch to the needs of customers. To go beyond the norm and think out of the box, to have a personal touch making the brand more than just a regular service is what is demanded by the world today.

Ezymov, India’s first wheelchair taxi service which has managed to overturn this challenge threads on the same path with the aim of providing ultimate care and comfort to the physically challenged people. The general idea regarding people with mobility restrictions is always draped with layers of sympathy and pity but Ezymov’s motto is to change this scenario and instead like to portray themselves as empathisers. Their mission is to provide utmost safe and reliable accessible transport service for people suffering from mobility issues and make them "Travel with Dignity." Instead of cramming them in regular modes of transport, Ezymov’s fleet of customized vehicles are designed to provide comfortable, distress free travel by understanding their needs. With a special sensitization training programme for drivers, they are equipped with etiquettes and techniques which help them ensure a smooth experience for their passengers. Latest hydraulic lifts and the safest 4 point wheelchair restraint system are some of the special services available internationally which have been brought to India by Ezymov. 

Keeping up with the current times, going digital has become an evitable move for every brand, therefore, the plans to revamp their online presence is in the process. Therefore, with the help of Senseware Digital Agency, the goal of a refreshed digital space is on their cards which will enable them to continue this noble cause with renewed vigor and efficiency.

Royal Garden Resorts & Le Collection hop the digital bandwagon

Gone are the days when one could build their business by mere word of mouth and expect it to flourish leaps and bound. Living in this digital era with the influx of technological evolution and modern equipment it has become imperative to keep oneself updated with latest know-hows. Having understood the sheer importance of having a good hold over the online realm, Royal Garden Resorts is one of the latest brands to have undergone a full-fledged digital makeover. With the advent of travel portals which are changing the hospitality and tourism sectors’ scenario completely, it was decided that digital revamping of the brand was required and through a holistically planned strategy they were able to achieve this goal successfully.

They chose to abide by the 4 M mantra, planned marketing on all digital platforms, efficient management of online information, organized monitoring of business statistics and assured maximization of profits due to which it was possible to accomplish revolutionary transformation in traction and growth of business. This comprised of numerous factors such as apt marketing strategies, e-commerce maintenance & online enquiry, active social media handling & integrated SEO, travel portal sites management, reputation management and creative services like banner, poster, logo designing. Highlighting the social media activation, special online campaigns relevant to the season, captivating storytelling visuals, real time conversations and interactions with the audience with regular informative blog posting were incorporated into the social media plan which brought about massive changes leading to the increase in online visibility of the brand, easier communication access with customers helped in efficient addressing of customer grievances. Along with this their integration with preferred travel portals like Yatra, Trivago, MakeMyTrip, Booking.com and similar sites promoted business phenomenally resulting in an outstanding ten-fold plus (600%) boost in sales as compared to their last quarter.

Walking on similar lines, Le Collection-a popular brand for pre-owned luxury watches decided to create a space for themselves in the online sector. With customers having started trusting online markets and they becoming comfortable with digital trading, they understood the emphasis of a customer friendly setup in order to ease transactions and that was gained through smart website designing & development powered with e-commerce integration and SEO.

Looking at the rising number of brands implementing digital services there’s no two ways about portraying digitization as the zenith of the future brand-consumer interaction. Royal Garden Resorts and Le Collection chose to go ahead with Senseware Digital Agency to equip themselves with the new phase in the business and this proved to be a good addition to the booming digital revolution in India.